These hotlines provide support, referrals, and assistance. They are not emergency lines — if you or someone else is in immediate danger, call 911. For suicide, mental health, or emotional crisis support, call or text 988.
Illinois Statewide Support Lines
Illinois CARES Crisis Line
Statewide crisis line that can connect callers to mobile crisis response services for children, youth, and adults experiencing a behavioral health crisis.
☎ 1-800-345-9049
Illinois Warm Line (Non-Crisis Support)
Free peer support for Illinois residents needing emotional support, recovery support, and referrals. Not a crisis line.
☎ 1-866-359-7953
Illinois Child Abuse Hotline (DCFS)
Report suspected child abuse or neglect in Illinois. If a child is in immediate danger, call 911 first.
☎ 1-800-252-2873
Illinois Domestic Violence Hotline
Illinois-specific hotline for crisis counseling, safety planning, shelter referrals, and local domestic violence services. Call or text 24/7.
National Support Lines
SAMHSA — Substance Use & Mental Health
Free, confidential treatment referrals and information for individuals and families. Available in English and Spanish. 24/7/365.
☎ 1-800-662-4357
NAMI HelpLine — Mental Health
Peer support, information, and referrals for people living with mental illness and their families. Mon–Fri, 10am–10pm ET.
Veterans Crisis Line
Crisis support for Veterans, service members, and their families. 24/7/365. Confidential and free.
Disaster Distress Helpline
Support for emotional distress related to disasters, severe weather, community violence, or other traumatic events. Crisis counseling available 24/7.
National Problem Gambling Helpline
Connects people affected by problem gambling to local treatment and support resources. Available 24/7 by call, text, or chat.
National Human Trafficking Hotline
Crisis support, safety planning, and referrals for trafficking survivors. Also accepts tips from the public. 24/7/365.
ANAD — Eating Disorders
Free peer support and recovery resources for people affected by eating disorders. For acute crisis, call or text 988.
☎ 1-888-375-7767
Eldercare Locator — Older Adult Support
Connects older adults and caregivers to local services, benefits, and support programs. Business hours. For immediate danger, call 911.
☎ 1-800-677-1116
LGBT National Help Center
Peer support, information, and local referrals for LGBTQIA+ people. Hours vary and this is not a 24/7 crisis line. For acute crisis, call or text 988.
☎ 1-888-843-4564
National Parent Helpline
Emotional support and advocacy for parents and caregivers dealing with family stress and challenges. Hours are limited. For immediate crisis, call 911 or 988.
☎ 1-855-427-2736
211 — Local Help for Basic Needs
Connects callers to local help for food, housing, utility assistance, transportation, health care, and other community resources.
☎ Dial 211
SNAP Information Line
Federal SNAP information line for questions about eligibility, applications, and program information.
☎ 1-800-221-5689
Hours and services can change. Always call 911 for life-threatening emergencies. For suicide or mental health crisis support, call or text 988.